faq's

When can i expect my order to arrive?
Your order will be sent 1st Class via Royal Mail. In our experience, for UK deliveries, your order should arrive between 2 to 5 working days.

How much will postage be?
Postage is FREE for orders dispatched to the UK.

 I don't live in the UK, do you ship internationally?

We ship worldwide. Please note that international deliveries can take a little longer to arrive as they need to clear customs. For delivery in Europe, we advise 4 to 8 working days and Rest of World, up to 14 working days.

International shipping costs

Europe £4.00   4 to 8  working days
Rest of World £6.50     7 to 14 working days
          

I won’t be home when my order is due to arrive, will the order fit through a letter box?
Yes, our packaging is designed to fit through the letter box so you won’t have to wait at home.

Can my folding glasses be reglazed with prescription lenses?
Some of our ranges can be reglazed. Please contact us and we will guide you through the ranges that will fit your needs.

Do you sell glasses with different lens strengths for each eye?
We’re sorry, this is something we are unable to offer.

Do you send goods to work addresses?
Yes we can, but cannot be liable for any loss of goods.

Do you send to PO Boxes or Pack Stations(EU)?
Yes we do, but we will not be liable for any loss of goods. We  strongly advise using an alternative delivery address, preferably home or private.